Zoom recognized in the 2025 Gartner® Magic Quadrant™ for CCaaS
Discover how Zoom is reshaping customer experience. We’re honored to be recognized - just three years after launch. Native AI, rapid innovation, and simplicity at scale to help brands connect with customers in smarter, faster ways.
The Forrester Waveâ„¢: UCaaS 2025: Zoom named a LeaderÂ
Explore the report to see how Zoom earned the highest possible scores in platform experience, innovation, security and data protection, platform reliability and stability, and 12 more criteria.
2026 Gartner® Peer Insights™ Voice of the Customer report
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Explore platforms on real-world experience and adoption, straight from CX leaders who've already made the call. Find out where Zoom placed and how we compare against other evaluated vendors.